Terms and Conditions of Use for Clients

Read these terms carefully before engaging our services. These terms define rights, responsibilities, and compliance under South African law.

February 19, 2026

Agreement and Acceptance of Terms

By accessing or using our website and requesting services, you acknowledge your acceptance of these terms and agree to comply with current and future updates. If you do not agree, please refrain from using the site or requesting services.

Key Definitions

The following apply to the interpretation of the agreement.

  • ‘Service’ means all SEO architecture, research, and related deliverables provided on request.
  • ‘User’ means the person or entity receiving our services directly or on behalf of a company.
  • ‘Project’ refers to the distinct engagement for which the service is contracted.
  • ‘Content’ refers to all written, visual, or structured materials provided as part of the service.

Use of Services

Services must be used lawfully, for business or project purposes within stated scopes and not for fraudulent activity.

Eligibility

Users must be qualified to enter contracts under South African law and provide accurate, current information.

Minors under 18 require legal guardian sign-off.

User Responsibilities

Your use is subject to the following ongoing obligations.

  • Maintain confidentiality of project deliverables and strategy documents.
  • Provide timely information required to complete the project.
  • Use content or recommendations for permitted, stated business purposes only.
  • Promptly notify us of any changes affecting deliverables or engagement.

Prohibited Uses

The following uses are not permitted on our website or in connection with our services.

  • Unlawful or fraudulent activities or any action violating South African law.
  • Resale or redistribution of project deliverables to third parties without written consent.
  • Harassment, harm, or misrepresentation of our team or services online.
  • Infringement on copyrights, trademarks, or legal rights of third parties.
  • Engagement in activities undermining site security or data privacy.

Intellectual Property Rights

All service deliverables, including research, cluster maps, and priority roadmaps, remain property of the provider until full handover or by written agreement. Redistribution requires consent. Any reference to the work must credit the provider.

User Content Provision

Content or site access you provide for analysis must comply with legal rights. You grant permission for its use in the project scope.

Your User Content Rights:

You retain ownership of your pre-existing content. Analysis or changes are for service delivery only; we do not claim or resell your data.

Your Data Privacy and Security

Your details are handled under strict POPIA and GDPR guidelines. See our Privacy Policy for full protection measures. See Privacy Policy

Important Disclaimers and Notices

SEO and content performance are influenced by many external factors—not every outcome is within our control.

No Result Guarantees:

While we apply proven methods, results may vary and past performance does not indicate future outcomes.

Limitations of Provider Liability

Our liability is limited to direct damages and excludes loss of profits or indirect, special, or consequential losses.

Indemnity

You agree to indemnify and hold us harmless from all claims or damages resulting from your breach or illegal use.

Dispute Resolution and Process

Disputes are handled under South African law. We encourage informal resolution before escalation.

Arbitration

Unresolved matters may proceed to arbitration as defined under South African statutes.

Parties will split arbitration costs unless directed otherwise by arbitrator.

Online Dispute Resolution

Where appropriate, you may use certified online mediation bodies before pursuing legal action in court.

Learn about Online Dispute Resolution: Learn about Online Dispute Resolution

Governing Law and Jurisdiction

These terms and all service engagements are governed by the laws of the Republic of South Africa.

Termination

Services may be suspended or terminated if terms are breached or project goals become unattainable.

Modifications

Terms are updated as needed. Users will be notified of material changes before they take effect.

Severability

If any provision is found unenforceable, remaining terms continue in effect.

Entire Agreement

This agreement supersedes previous understandings unless replaced with written amendments.

Contact for Terms Queries

Questions about these terms or our process? Contact below for clarity.

Email Address: content@zenvoriqual.com

Phone Number: +27(48)3615678

Address: 3 Bridgeway, Century City, Cape Town 7441 South Africa

Effective Date: February 19, 2026

Version: 2.6